customer service

1-866-876-3278

General FAQ's

What are your Call Center hours of operation?

Our Call Center hours of operation are:
Monday thru Friday	7:00AM – 8:00PM Pacific
Saturday	7:00AM – 4:00PM Pacific
Sunday	7:00AM – 4:00PM Pacific

How can I sign up for Ygnition's Services?

To sign up for Ygnition's Cable TV, High-Speed Internet and/or Digital Home Phone service you can call (866) 876 - 3278
Or you can click here.

Where does Ygnition offer service?

Ygnition offers Cable TV, High-Speed Internet and Digital Home Phone to communities across the US. Currently, Ygnition offers service to communities in Washington, California, Arizona, Utah, Texas, Florida, and Virginia.

Do I need to give notice before canceling service?

Yes. We ask that you give us 30 Days notice when disconnecting service. This will allow us to pro-rate your last bill and ensure that you are not charged any additional monthly fees.

Do you have to run new wiring to my apartment?

No. Your Community is ready to go and an Ygnition Field Technician will be able to get your service up and running right away.

How can I learn about my rights and responsibilities with Ygnition?

You can learn about your rights and responsibilities with Ygnition by viewing Terms of Service here.